The UPS Store

The worst experience by far, I have ever witnessed with the customer service. The store associate was not helpful at all, he was giving another customer a lesson about the definition of “packing your own package” simply because he refused to let the customer use his tape (the customer did not tape his box coming into the store). What an eye opening customer experience, I had to write a review about this store. Goodness

I was at UPS on a Sunday and I was very proud of the lady who was working here alone and after a conversation with the UPS worker I discovered that she is the only one who works on Sunday. I feel that management needs to reconsider how many employees should be working on Sunday with this being the only UPS store available. There was an extremely long line and even with the kiosk I feel there needs to be an emphasis on staffing on Sunday at this store. Amazing customer service as always. Thank you.

Asta was extremely pleasant. She helps me get all my returns. Always kind and welcoming.

I don't usually do reviews on businesses, but this younger lady was so disrespectful towards me.

Unknowingly I arrived at this store 7 minutes before closing last Saturday . There were a few folks ahead of me and I had several Amazon returns. The young lady stayed late until we were all taken care of, handled each customer with professionalism and a smile. Thanks for your help, and for you kindness and expertise.